Answers before your next move.

Open Orders in My Tavern using the account associated with your purchase. For a singles order placed on TCGplayer, use that order on TCGplayer. If an order or confirmation is missing, contact the Tavern with your order reference and the email used at checkout. Do not send card numbers, passwords, or security codes.

All singles are listed and managed through the TCG Tavern TCGplayer Pro storefront so current singles inventory stays in one place.

Use the Tavern Market on this website for eligible sealed products, supplies, and accessories. Shopify provides live pricing and availability and securely finalizes tax, fulfillment, and payment. Every direct product purchase stays with TCG Tavern; singles stay exclusively on TCGplayer.

Available methods are confirmed in Shopify checkout. Guest checkout is available. Availability can depend on the order, location, device, and customer. Bank-transfer orders remain unpaid until cleared funds are verified. TCG Tavern never collects payment credentials in chat, email, or a website form.

Yes. TCG Tavern is a Goldback distributor and accepting merchant. Physical Goldbacks are accepted toward eligible in-store purchases. Staff confirms the official daily rate at the register before completing the transaction. Goldback tender is not currently enabled in online Shopify checkout. Online orders can use only the payment methods displayed there. Available series, years, denominations, editions, quantities, and prices change. TCG Tavern confirms current Goldback inventory before a visit or purchase.

Yes. Verified game stores, event vendors, breakers, and online retailers can apply to the TCG Tavern Trade Guild. Approved accounts may see private, time-limited exact-SKU volume offers. Application does not guarantee access, inventory, a discount, or tax exemption. Resale treatment requires separate staff verification, and every prepaid Shopify checkout rechecks current pricing evidence, pack rules, allocation, and live inventory.

All trading-card-game merchandise purchased directly from TCG Tavern is final sale once payment is accepted. We do not accept customer-requested returns, exchanges, cancellations, or refunds. This rule applies to sealed products, individual cards, supplies, and accessories sold directly by TCG Tavern, including paid special orders and preorders. Change of mind, duplicate orders, market-price changes, grading outcomes, the contents or pull results of randomized products, and opened or used merchandise do not create a return or refund right. Advance orders retain every shipment-delay, cancellation, and non-fulfillment remedy that applicable law requires. This policy does not limit rights that cannot be waived under applicable law. If TCG Tavern cannot fulfill an order, or if an item is missing, incorrect, counterfeit, damaged in transit, materially not as described, or fails an applicable warranty, contact support@tcg-tavern.com promptly. TCG Tavern will review the issue and provide any remedy required by law or correct its fulfillment error. Individual-card orders completed through TCGplayer follow the terms presented with that TCGplayer order.

Eligible direct-store domestic orders use a $17.89 flat rate. Domestic orders ship free only when the eligible merchandise subtotal remains over $100 after discounts. Store pickup is available during regular hours, daily from 2:00 PM to 7:00 PM. Wait for a pickup-ready confirmation before arriving and allow up to 24 hours for that confirmation. Final eligible options and charges appear in secure Shopify checkout before payment. Domestic shipping and Mission Viejo store pickup are the only currently confirmed fulfillment methods. Local courier delivery is not offered unless it appears as an eligible option in secure Shopify checkout.

The Policies page covers the final-sale rule, direct-order shipping, and pickup. The Tavern Market shows the final-sale terms before add-to-cart and requires acceptance before Shopify checkout. The grading and cleaning form is intake only; final service agreement, handling, and payment terms must be confirmed before TCG Tavern accepts custody or begins work. Public calculator results and collection inquiries are not binding offers. A private Slab Vault amount is conditional and requires staff verification plus owner approval. TCGplayer singles purchases follow the terms shown with that TCGplayer order.

Tavern Rip awards sealed physical packs. Read the entry price, prize quantities, odds, and availability on the game page before paying. The animated reveal presents your awarded result; choosing a different reveal theme does not change the odds. Paid play is for adults 18+ in the United States. Review the collection instructions before entering.

Sign in with the same My Tavern account you used to play, then open the pickup desk to review your eligible packs and collection instructions. Wait for a ready confirmation before visiting. A free preview or simulator result is not a physical prize. If an award or payment looks wrong, send support your order or entry reference without payment-card details.

Academy lessons, Decksmith, Adventures, and the Magic pack simulator are free tools for learning and practice. The simulator opens virtual Magic packs; it does not represent store inventory or award merchandise. Tavern Rip also has a free preview. Physical pack prizes come from eligible completed paid entries, not from previews or practice.

You can read Academy lessons and try practice activities as a guest. Sign in when prompted to save eligible course progress to My Tavern. Decksmith distinguishes local drafts on your device from decks saved to your account. Free accounts and optional paid membership are separate; you do not need a paid membership to use the free learning tools.

Sign in to the mail-in buylist desk, search exact cards, and create a tracked Mail-In ID. Providing your own expected prices is free; Tavern pricing is $5 per submission. Wait for shipping approval. After physical verification, download the itemized CSV and review only the currently released payout choice with its exact net. Mailed checks and manually quoted or non-trackable remote payouts are not offered. For now, cash payout is completed through a scheduled in-store appointment; electronic methods and account credit will appear only after their provider connection and completion reconciliation are live. The seller pays inbound postage and any approved return charge. For larger collection inquiries, have photos ready in case staff requests them after the first review.

Yes. Verify the exact slab identity, then enter a current grade-level market reference in the browser-only guide. The published cash-buy schedule steps up by slab value: 75% for $1–$999.99, 80% for $1,000–$4,999.99, 85% for $5,000–$14,999.99, and 90% for $15,000 or more. The entry is not stored or treated as verified. A connected My Tavern account can save the slab identity privately and optionally enable Tavern First Look for that one slab. Staff must verify fresh licensed market evidence or reviewed sold comparables, and the owner must approve any private, time-limited cash-buy first offer; inspection and ownership/authenticity checks still apply.

TCG Tavern accepts intake requests for card cleaning and support for customer-selected submissions to PSA, Beckett, CGC, or TAG. The Google Form starts a review; it is not a quote, appointment, or guarantee. Service scope, current pricing, handling, and next steps must be confirmed before a card is left or shipped. Final grading decisions are made by the selected grading company.

Confirmed events appear on the Events page from the official public calendar. Discord and Instagram remain the best places for announcements and last-minute updates.

TCG Tavern is at 27001 La Paz Rd, Suite 412, Mission Viejo, CA 92691. Store hours are Daily, 2:00 PM–7:00 PM.

Choose a topic on the Contact page and submit the details TCG Tavern needs to respond. The site gives you a confirmation reference after the private inquiry desk receives it. The form accepts no files or payment details. You can always email support@tcg-tavern.com instead.